What Does “Can’t Get Teredo IP Address Xbox One” Message Mean?

In general, the Teredo IP address serves as a link between the IPv4 and IPv6 protocols. However, if it is unable to function properly, you will be unable to launch a game from your Xbox console. As a result, you will receive a message stating that you “Can’t Get Teredo IP Address Xbox One.”

I’m assuming you’re currently in this situation. For your information, it is one of the many random errors that Xbox users encounter regularly. This means you’re not alone.

Furthermore, the problem is solvable. You can do it on your own. I’m writing this entire article to provide several useful solutions for Can’t Get Teredo IP Address Xbox One. Let’s go exploring. The Xbox problem could arise for a specific game or all games. Whatever the problem is, you can fix it. I’ve compiled a list of different fixes to help you.

Can’t Get Teredo IP Address Xbox One

Fixes for “Can’t Get Teredo IP Address Xbox One”

Fix 1: Enable IPv6

The IPv6 protocol may occasionally be set to disable mode by default. You must first enable the IPv6 protocol when you receive the error message. It will assist you in resolving the problem.

If the fix does not work from your end, you will need to try something else.

Fix 2: Choose an alternate port

Choosing an alternate port is a practical solution to the discussed problem. To apply the fix, follow the steps outlined below:

  • To begin, navigate to ‘Settings.’
  • Then, select ‘Network settings’ from the menu.
  • Then click the ‘Advanced settings’ button.
  • Then, navigate to the ‘Alternate port selection’ section.
  • Select ‘Manual.’
  • Finally, you must choose a random port. Then restart the console and check to see if the problem persists.


Fix 3: Modify the DNS Address

You can attempt manually changing the DNS address to see if that helps. To do so, follow the steps outlined below:

  • To begin, select ‘Network settings.’
  • Then, go to the ‘Advanced settings’ section.
  • Then navigate to the ‘DNS settings’ section.
  • Next, select ‘Manual’ and enter into the Primary DNS address bar. Similarly, enter into the
  • Secondary DNS address bar.
  • Finally, try to run a game to see if the problem still exists. If the error message persists, proceed to the next fix.


Fix 4: Delete the Cache Data

Cache data could be the source of the problem. You must clear it first. I’ve attached the procedure below:

  • To begin, perform a hard restart. To complete the shutdown process, press and hold the power button for 10-12 seconds.
  • After that, unplug the wire and leave the console alone for 10-12 seconds.
  • Then, press the power button once more.
  • Finally, the process will clear the cache data following the action. Then try to launch a game from the console.
  • If the error persists, you will need to try some other fixes.


Fix 5: Reset Your Xbox

You will need to reset the Xbox console if you receive the error message and no other solutions work. To do so, follow the steps below:

  • Step 1
    To begin, press the Xbox button.
  • Step 2
    As a result, the guide will open. You must follow the instructions in the correct order. System and profile > System > Console information.
  • Step 3
    The ‘Reset console’ option appears next. You must choose it.


You will be given two alternatives here. The first will be ‘Reste and remove everything,’ while the second will be ‘Reset and keep my games and apps.’ You must select one of them at your discretion. If you have an Xbox Network connection, returning to the left position will be simple after the console has been reset.

The problem should be resolved after resetting. If it still appears, you will have three to four more options.

Fix 6: Reinstall the Console in the Router

You can try this fix to resolve the problem. It will be simple to carry out:

  • Disconnect the console connection from the router.
  • Re-add it to the router.
  • Confirm the existence of the problem.

Fix 7: Enable the UPnP feature.

This fix is similar to the router-end trying process. You can do so by following the steps outlined below. To begin, navigate to your router’s login page and log in with your id and password.

Then look for the UPnP menu. The path may differ depending on the model and manufacturer. After you’ve located the menu, you must enable the UPnP feature.

After that, try to launch the game via your console. If you still receive the error message, you will have one last option to resolve it.

Fix 8: Delete the Alternate Mac Address

When none of the fixes works, you must finally clear the Alternate Mac address.

To accomplish this-

  • To begin, navigate to the Settings section.
  • Then, go to the ‘Advanced’ section.
  • Then, select the ‘AlternateMAC’ option.
  • Finally, select ‘Clear’ to complete the operation.


You should be free of the problem after removing the Alternate Mac address.

Fix 9: Create a new user account for yourself

  • Click Windows Key + I to open the Settings app.
  • After the Settings app has opened, go to the Accounts area.
  • In the left panel, select Family & Other People.
  • In the right panel, click Add someone else on this PC.
  • I don’t have this person’s sign-in information.
  • Select the option to add a user who does not already have a Microsoft account.
  • After entering the desired user name, click next.


It’s possible that simply creating a new user account will fix the issue. As is the case with this solution, this is also relatively simple. After making a new account, switch to it and see if that solves your problem. If the problem has been resolved, you should consider transferring your files to the new account and replacing the old one.

To End With

After reading the entire article, I hope you can successfully remove the error message “Can’t Get Teredo IP Address Xbox One” successfully after reading the entire article.