Roku

Why Does My Roku Keep Restarting?

Why does my Roku keep restarting

After a tiresome day, watching your favorite movies and TV shows can be a great way to unwind and relax. I believe the Roku TV helps you do this the best because of the various streaming platforms it supports, such as Netflix and Hulu. However, it can be aggravating when your TV encounters a problem, such as your Roku not having sound or your Roku remote not working, which interferes with your viewing experience.

But what if you are annoyed with why does my Roku keep restarting? Fortunately, there are simple solutions to this problem. I have compiled this comprehensive guide. This will allow you to resolve your TV’s restarting issue and resume enjoying the content as you should.

Quick Answer: If your Roku keeps restarting, try updating its firmware, letting it cool down, checking the device’s connections, and resetting it. This article will carefully walk you through each solution, teaching you how to implement these fixes and explaining the possible causes of the problem.

why does my Roku keep restarting

Why does my Roku keep restarting always?

Here are some of the reasons why Roku keeps restarting or rebooting:

  • Outdated firmware
  • The device is no longer supported
  • Overheating
  • Poor network connection
  • Application bugs
  • Outdated router or modem firmware

When Roku keep restarting: The best fixes

Restart the Roku device

If you’ve ever had a technical problem with a device, you’ve probably heard the phrase, “Have you tried restarting it?” While this fix may seem trivial, it can solve most problems. When you restart a device, its running memory is cleared. Any faulty code causing issues will be removed, and your device will be reset to a factory default state.

Restart your Roku as follows:

  • On your Roku remote, push the Home button.
  • Navigate to the Settings menu and select System using the up and down arrows.
  • Choose System Restart and then click Restart.
  • You can also manually restart your Roku by unplugging it from the power source, waiting 15-20 seconds, and then plugging it back in.
  • Upgrade Your Roku’s Firmware

 

Roku releases patches and bug fixes in firmware updates regularly, making it critical to keep your device updated. Updating your System’s software will fix not only existing problems but also add new features. Normally, your Roku will update itself, but you can also manually update it. To update the firmware on your Roku, follow these steps:

  • On your Roku remote, press the Home button.
  • Go to the Settings menu and select System using the up and down arrows.
  • Choose System Update and then Check Now.
  • Allow your Roku to update if an update is available.
  • Examine the Power Supply.

 

Another reason your Roku may restart is that it is not receiving enough power. To avoid this problem, use a genuine Roku wall power supply specifically designed for your device. If you use a Roku Streaming Stick by plugging it into your TV’s USB port, there’s a chance your TV isn’t sending it enough power.

This problem can be resolved by unplugging your TV from its power source for about 10 minutes before plugging it back in. This will refresh the USB hardware and ensure enough power is sent to your Roku Streaming Stick. Also, ensure that your power cables are securely connected and not damaged.

Check the HDMI Cables

If your HDMI connection is unreliable, your Roku may have issues. This can occur if your HDMI cable is damaged or connected incorrectly. You can fix this problem by inspecting your HDMI connection and ensuring the cable is not bent or damaged. Check that the HDMI cable is securely connected to the TV’s HDMI port. You could also try unplugging and reconnecting the HDMI cable to a different HDMI port.

Ensure a Strong Wi-Fi Signal

While it is uncommon, a poor Wi-Fi signal can cause your Roku to freeze and reboot. Check your Wi-Fi connection to prevent this from happening. You can also use online speed testing services to test the strength of your network connection. If you have Xfinity, look for the best modem-router combo for Xfinity to get the most out of your internet connection.

When many people are connected to the Wi-Fi network, performance can suffer. To free up bandwidth for your Roku, try switching to a different channel (you can do this by accessing your router’s admin panel via a browser). You can also try changing to a separate frequency band if your modem supports dual frequencies.

If your Roku is overheating, unplug it and allow it to cool

Overheating can cause electronic components to fail. As a precaution, Roku is designed to shut down automatically if it begins to overheat. If your Roku becomes overheated, unplug it from the power source and let it cool for about 10-15 minutes before plugging it back in.

You can keep your Roku from overheating by placing it in an area with good airflow. Also, keep it away from other heat-emitting devices, as this can cause your Roku to shut down and reboot.

Removing Cache

Sometimes the problem is not with your Roku device. A problem with your network connection can cause your Roku to behave strangely. One solution is to update the firmware on your router. You can look up how to do this online because the method varies between models.

Remember that, like most other devices, Roku uses a cache to store data for easier access. This cached memory can become corrupted and take up a lot of space, affecting functionality. In some circumstances, clearing the cache can help. To accomplish this, press Home 5 times, then Up 1 time, Rewind 2 times, and Fast Forward 2 times.

Remove Headphones from the Remote

When headphones are connected to the remote, a known issue with Roku causes it to freeze and reboot. Disconnect your headphones from the remote and continue using your Roku as usual. Replace the batteries in your Roku remote if it isn’t working. If that doesn’t work, unpair and re-pair the remote.

If you still want to use your headphones with your Roku, follow these steps:

  • Check that your Roku is up to date. If not, follow the steps outlined previously to update your device.
  • Unplug the Roku for about 30 seconds from its power source.
  • Open your headphones from the remote.
  • Dismiss the batteries from the remote and wait 30 seconds before replacing them.
  • Restart your Roku and check for updates again.

 

Reset Your Roku Device to Factory Settings

The final troubleshooting option is resetting your Roku device to factory default settings. Unfortunately, doing so will erase all user data and customizations, so use this option only after you’ve exhausted all other options.

To reset your Roku device, follow these steps:

  • On your Roku remote, press the Home button.
  • Navigate to the Settings menu and select System using the up and down arrows.
  • Select the Factory Reset option in Advanced System Settings.
  • To begin the reset, enter the code that appears on your screen.
  • Your Roku will erase all data and reboot.

 

Contact Customer Service

If none of the explanations above worked for you, your Roku device most likely has an internal problem. In this matter, your only option is to contact Roku’s customer service.

Make sure you specify your model and all the steps you took to troubleshoot the issue, as this will assist them in better understanding your issue. You will be provided with a replacement device if your warranty is still valid.
Conclusion

If you are frustrated and wondering why does my Roku keep restarting, that’s all you need to know. I hope this article will help you in solving your problem.

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